Find answers to common questions about NexNode and Linode cloud management.
Frequently Asked Questions
NexNode is a native Android app for managing Linode cloud instances, domains, support tickets, and more, offering both free and premium features.
Manage Linode servers, view dashboards, handle domains, access support tickets, and more. See all features.
Yes, NexNode offers free features like viewing instances and support tickets. Premium features, like creating domains, require a subscription.
Yes, NexNode offers a 7-day free trial without automatic billing. You must subscribe manually after the trial ends.
IAP stands for in-app purchases and refers to items available for purchase within the Play Store, such as subscriptions or one-time payments.
NexNode offers subscription-based IAPs, including both monthly and discounted yearly premium plans.
Yes, you can cancel anytime by going to the subscription screen and opening your Google Play account's subscription page. Please note that refunds are provided only based on Google policies.
Premium features include creating domains, adding payment methods, enabling backups, and more. Check the full list at features.
Subscribe through the app’s Subscription screen. Download at Google Play.
NexNode does not collect personal data. All data is stored locally on your device. We only store subscription-related data on our server, such as your hashed email and purchase token for verification. See our Privacy Policy for details.
We use reasonable security measures to protect your data, but no internet transmission is 100% secure. Read more in our Privacy Policy.
No, payment information is processed by Google Play and not stored by NexNode. See our Privacy Policy for details.
NexNode uses Linode’s API to authenticate and manage your cloud resources. Your Linode API token is securely handled.
NexNode supports Android 8.0 (Oreo) and above. Check compatibility on Google Play.
Use the “Create an Instance” feature (free) to launch a new server. Select a plan, region, and settings in the app.
Yes, view open/closed tickets (free) or create/reply to tickets (premium) directly in the app.
Premium features require an active NexNode Premium subscription. Subscribe via the app. Download on Google Play.
NexNode uses open-source libraries but is not fully open source. View the libraries we use at open-source.
Enable auto-updates in Google Play or manually update via Google Play.
Try restarting or reinstalling the app. For persistent issues, submit a support request from the App Settings screen (premium feature).
For general inquiries, email us at hello@swatian.com or submit a support request via the app’s Settings screen (premium feature). We do not respond to support requests sent through email.
